Accessibility Statement
At Scenic Marysville, we believe that every guest deserves a welcoming, inclusive, and comfortable stay. Whether you’re a senior, a carer, or someone with mobility or sensory needs, we’ve thoughtfully designed our accommodation and spaces to ensure everyone can enjoy their time here — and explore everything the beautiful village of Marysville has to offer.
We are continually working to improve our accessibility, and we value your feedback. If you have suggestions or questions, please reach out at stay@scenicmarysville.com.au or call us on (03) 5774 7573.
Accessible Room Features
Flora-1 & Flora-4
We offer both one and two-bedroom accessible suites, ideal for solo travellers, couples, or guests staying with a carer.
King-sized beds with a minimum of 900mm clearance for easy access
Wide internal doorways with lever handles
Power points, switches, USB ports, and remote controls placed between 650–1200mm above the floor
Features specific to Flora-4 King Accessible Studio
Easy-move coffee tables with caster wheels
Desk-height counter (740mm) perfect for dining or reading
Private balcony (1.8m x 3.6m) accessed through a step-free door, with distant views of the surrounding mountains
Accessible Bathrooms
Flora-1 & Flora-4
Our inclusive bathrooms have been carefully designed for comfort, safety, and ease of use:
Natural light and ventilation through obscure-glass windows
Step-free showers, with no screens or tripping hazards
Wall-hung basins at 830mm high with open space underneath for wheelchair users
Extended lever mixer taps for both basin and shower, easily operated seated or standing
Grab rails on three walls at 800mm height
Fold-down waterproof shower seat and flexible hand shower with adjustable height
Accessible fittings, including switches, soap shelves, towel rails, and toilet accessories placed between 600–1050mm from the floor
A convenient 3-tier trolley for personal items, off the ground and within reach
Toilets feature a raised pan, backrest, large flush buttons, and surrounding grab rails
Accessible Grounds
Ten of our accommodation suites have been specially designed with features to support guests with mobility or visual requirements:
Step-free, non-slip paths and entrances from all car parks to your room and bathroom
Wide shower recesses and safely covered drains and grates (gaps <4mm)
Concrete link bridge to upper-level suites (5–11), with a gentle gradient, offering an alternative to stairs
4 Accessible parking bays (3.6m wide), clearly marked and compliant with AS/NZS 2890.6, located near accessible rooms:
Flora Two-Bedroom Accessible Suite (Room 1)
Flora King Accessible Studio (Room 4)
If your vehicle exceeds our 2350mm clearance for undercover parking, additional outdoor car spaces are available near the main car park
Staff Training & Guest Access
We, as the business owners have completed some accessibility training tailored specifically to the tourism and accommodation sector.
While you may not meet us during your stay — as we value guest privacy — your access experience should be as seamless as possible. Room access is via a keypad with large, illuminated numbers and audible beeps, followed by an easy-to-operate lever handle.
Our accessible suites are located on the ground floor, close to the 3.6m-wide accessible car parking bays, with step-free, 870mm wide entrance doors that are lightweight and do not have self-closing mechanisms. Large, high-contrast door numbers help ensure your room is easy to identify.
Navigating Marysville
Marysville is a picturesque mountain village with naturally rolling terrain. While most of our accommodation is fully accessible, Gatehouse, Bloom Cottage, and Flora Spa Studio include steps and may not be suitable for guests with mobility limitations.
Scenic Marysville is just a short distance from the main street. Recent upgrades to the village footpaths have made it easier to cross roads and explore local cafes, shops, and attractions on foot or with mobility aids.
We Welcome Your Feedback
We are dedicated to continuous improvement. If you have questions about accessibility or would like to offer suggestions, please don’t hesitate to contact us at:
📧 stay@scenicmarysville.com.au
📞 (03) 5774 7573
Accessible Suite Pricing and more…
SCENIC MARYSVILLE
Accessibility Gallery
