Frequently Asked Questions

1. What time is check-in and check-out?

Check-in is from 2:00 PM, and check-out is by 10:00 AM. We offer contactless entry for added convenience — you’ll receive your secure door code within 48 hours, via SMS or email before your arrival.

2. Can I request an early check-in or late check-out?

Early arrivals or late check-outs can easily be added to your booking for a small fee and are subject to availability. Just tick the appropriate box when booking directly online or get in touch with us in advance. Extras like this can only be arranged directly and cannot be added when booking through a third-party channel.

3. What are some popular things to do around Marysville?

Guests love exploring:

• Steavenson Falls – wheelchair-accessible viewing platforms

• Gallipoli Park – ideal for a picnic or leisurely walk

• Bruno’s Sculpture Garden – quirky and captivating

• Local shops, wine bars, and cafés

• Seasonal markets and regional events throughout the year

4. Can I bring children to Scenic Marysville?

Scenic Marysville is generally not suited for young children. In some cases, children aged 14 or older may be accepted depending on which suite or cottage, how many children, and the dates requested. We recommend making a direct inquiry before booking:
📧 stay@scenicmarysville.com.au

5. How far is Scenic Marysville from the main street and local cafés?

We’re just a short 5-minute stroll from Marysville’s main street, where you’ll find great coffee, boutique stores, and friendly country hospitality.

6. Do you have kitchen facilities in the rooms?

All of our suites include well-equipped kitchenettes with a fridge, microwave, kettle, toaster, and basic utensils — ideal for preparing light meals or snacks during your stay.
There are 3 suites on the ground floor which also include cooktops, whereas Gatehouse and Bloom Cottage have full kitchens catering for those who wish to stay for more than a few nights.

7. Do you allow pets?

We’re animal lovers, but unfortunately, pets are not permitted at Scenic Marysville to ensure the comfort of all guests.
Perhaps check out the recommended local pet-boarding options in the Yarra Valley:
🔗 https://yarravalleypetresort.com.au/
before passing through if coming from Melbourne.

8. Is Wi-Fi available?

Almost! — NBN Co. have just recently upgraded the infrastructure. We’re just waiting for the green light to connect. Once completed, it is our intention to offer free high-speed Wi-Fi across all rooms and common areas to keep you connected.

9. Do you provide daily housekeeping?

We offer semi-self-contained accommodation with everything you need for a comfortable short stay.
On arrival, your room will be immaculately presented with fresh linen & towels. Room replenishments usually happen for stays longer than 7 nights.
Had a mishap and need an extra towel or bed sheet? Just contact our friendly reception staff who will be happy to address your needs.

10. Are the rooms suitable for guests with limited mobility or seniors?

Yes. Several of our suites feature step-free entry, accessible bathrooms, and wide doorways, making them a great option for seniors and guests with mobility concerns. Please let us know if you have specific needs when booking. Click here to see more…

11. How far is Scenic Marysville from the snow at Lake Mountain?

Lake Mountain Alpine Resort is a 25-minute drive from Scenic Marysville. It’s a popular spot in winter for tobogganing, snow play, cross-country skiing, and scenic drives. Be sure to check snow and road conditions before heading up in the winter.

12. Can I hire snow gear in Marysville?

Yes — there are local hire shops in town where you can rent snow gear, clothing, toboggans, and chains during the snow season, just a five-minute walk from Scenic Marysville.

13. Is Scenic Marysville suitable for cyclists?

Definitely. Marysville and the surrounding region are very popular with both road cyclists and mountain bikers. We offer secure undercover parking and are close to several well-known trails.

14. Where can I safely store my bike when staying in Marysville?

At Scenic Marysville, we warmly welcome cyclists and understand how important it is to keep your bike safe and secure. That’s why we’re happy for guests to carefully bring their clean bike into their suite or store it on their own private, secure balcony.

15. Are there mountain biking trails nearby?

Yes — nearby trails include the Lake Mountain Mountain Bike Park, the Cascades Trail (which runs from Lake Mountain into Marysville), and Buxton Mountain Bike Park. There are also gentle scenic rides through the countryside if you're looking for something less intense.

16. Is there onsite parking available?

Yes — we offer free undercover parking (clearance 2.35m), with accessible spaces near the ground-floor suites. There are also uncovered bays just outside for larger vehicles.

17. Is Scenic Marysville suitable for a girls’ weekend or getaway with friends?

Absolutely! Our stylish, self-contained suites are perfect for a relaxing escape with friends or family. There are many suites to choose from so you can enjoy beautiful views, private balconies, and a peaceful setting close to shops, cafés, restaurants, and walking trails.

18. Where can I go for a spa or massage in Marysville?

There are several day spas and wellness options nearby:

• Marysville Day Spa – massages and facials (at Kerami Manor, a few minutes away)

• White Lotus Day Spa – massage and skin & body therapies (at Narbethong)

• Alpine Day Spa – facials, relaxation and massage therapy (at Peppers Hotel, also nearby)

Advance bookings are recommended, especially during weekends and holidays.

19. Is Scenic Marysville suitable for solo travellers?

Yes — many of our guests are solo travellers seeking a quiet, comfortable place to relax.
Choosing from our variety of one-bedroom studios, it makes an affordable option compared to the many houses available around Marysville.

 20. Is there an EV Charger in or near Marysville?

Yes — Scenic Marysville has two EV chargers for staying guests to use at a small fee of $10 p/night. Just tick the appropriate box when booking directly online. Extras like this can only be arranged directly and cannot be added when booking through a third-party channel. Note that these chargers are a slow feed and would take approximately eight hours to recharge a fully empty car battery.